I can provide pictures if necessary though. So, what I'm trying to say is, is it possible that somehow Windows doesn't recognize YTM Desktop as a media player? (which is why it doesn't show the pop-up window (I'm not sure if I am telling it correctly as I'm neither good with programming nor my native language is English but I think you get what I mean. I also had them when I was using YT Music Chrome extension / app or other music players when I had them, such as Spotify or some other radio programs I use sometimes, but not when I use YTM Desktop. I noticed that I was getting the pop up window with basic media control buttons with a vertical sound bar displayed on the upper left side of the screen when trying Groove out. Also they work for Groove Music as well so I suppose they are going to work fine with other programs as well. When I was looking for a solution and started reading answers here I thought I wasn't going to be able to solve it but thankfully it was SetPoint and I commented out the media keys section, not including the volume controls and it started working fine as soon as I restarted SetPoint. I have a K330 keyboard and M545 mouse, thus I have both SetPoint for my keyboard and Options for my mouse installed. I had the same problem and I managed to solve it with the workaround provided there and actually the file name was the same as mentioned there "2001001" The location of the XML files is different with the new "Options" software but it was easy enough to find them, but unfortunately it didn't work. I tried working through this and editing the XML file to remove the "play pause" hotkey as they suggested, but it didn't work. MarshallOfSound/Google-Play-Music-Desktop-Player-UNOFFICIAL-#1306 There is this thread that shows some troubleshooting they did with older Logitech "SetPoint" software: Other projects have run into this as well, in particular the GPMDP project, and they somehow got it working. If the above solutions do not work, please restart your computer and try the reconnections process again.Great to confirm that the issue is not the hardware but the software.If re-connection succeeds, you will see the following windows: Highlight the LCC Connection Utility and press Command + O Use arrows to go to Applications > Utilities > LCC Connection Utility. To re-connect your M310 to a Macintosh computer, do the following: If re-connection succeeds, you will see the following window. If not, the utility will ask you to repeat the process. Your mouse should re-connect within thirty seconds. Type C:\Program Files\Logitech\SetPointP\connect.exe.įollow the instructions displayed in the following window: Press the Windows key and arrow up to Run. To re-connect your M310, please choose your operating system from the options below:ĭownload the correct version of Mouse and Keyboard software (SetPoint) from the M310 Downloads page. Plug the Unifying USB receiver directly and securely into a working USB port on your computer. If the power indicator is not illuminated, move the power switch on the bottom of the mouse (shown below) to on position so the power indicator turns green. You will see the following window: Click Done if the mouse is working properly, otherwise follow the onscreen instructions to retry. You will see the Connect Utility screen as shown below: Follow the on-screen instructions. Type in C:\Program Files\Logitech\SetPoint\connect.exe. The power indicator on the top of the mouse should be green as shown below: Re-connecting your MX620 mouse: Go to Start > Run. For instructions on changing your mouse battery, see Radio frequency (RF) interference from more powerful wireless devices such as:Įliminate any potential problems that may be caused by the above possibilities.Using your cordless mouse on metal surfaces.device such as a KVM switch (your Unifying USB receiver must be plugged directly into your computer) Plugging the Unifying USB receiver into a hub or other unsupported.Moving the Unifying USB receiver to another computer.Moving the Unifying USB receiver from one port to another. The connection between the mouse and the Unifying USB receiver can be lost due to several reasons, including: The problem is likely to be a lost connection.
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